Frequently Asked Questions

 

FAQ'S:

Leather Guide: 

Aged Bourbon
Our signature leather, Aged Bourbon, is where heritage meets everyday wear. This pull-up leather starts as a deep, warm brown and gradually lightens over time, developing a beautifully worn-in look that reflects your life’s journey. With every scuff, scratch, and touch, it tells a new story—revealing golden undertones and rich variations that only get better with age.

It’s durable, rugged, and unmistakably classic—the kind of leather that looks like it’s been passed down, even if it’s brand new. Whether you carry it daily or gift it to someone special, Aged Bourbon is made to last—and made to be lived in.

Ivy Green
Meet Ivy Green—a rich, earthy shade that brings depth and character to our collection. Crafted from premium pull-up leather, this deep green hue reveals natural tonal variations with every bend, fold, and stitch. The result is a piece that tells its own story—rugged yet refined, and never exactly the same as the next.

Like ivy growing across aged brick, this leather is timeless, organic, and full of quiet strength. It’s the perfect choice for anyone who loves classic style with a bit of edge—and just enough wild to make it interesting.

Brick
Inspired by the historic brick streets of downtown Thomasville, Brick is a rich, reddish-brown pull-up leather that captures the warmth and character of our hometown. Just like the roads we walk every day, this leather tells a story of craftsmanship, resilience, and timeless Southern charm.

With its deep, earthy tone and tonal variations that shift beautifully with use, Brick wears in—not out. Scuffs and creases only enhance its personality, creating a finish that feels as lived-in and enduring as the town that inspired it.

Classic. Grounded. Unmistakably SouthLife.

Buffalo
Meet the softest leather in our collection—Buffalo. With its buttery feel and relaxed drape, this medium true brown leather brings an effortless, lived-in look to any piece. Unlike our structured leathers, Buffalo doesn’t hold a rigid shape. Instead, it slouches and flows, embracing a naturally boho vibe that’s as comfortable as it is timeless.

It’s the kind of leather that feels broken-in from day one—easy to wear, easy to love, and perfect for anyone drawn to understated style with a touch of soul.

If you're looking for a piece that moves with you, Buffalo is your go-to.

Blush
A raw and refined addition to the SouthLife line. Crafted from natural vegetable-tanned leather, Blush is our lightest and most natural colorway yet—untreated, un-dyed, and full of honest character. This leather starts as a soft, creamy nude tone with subtle pink undertones, earning its name for the gentle blush it wears.

Over time, Blush develops a rich patina, darkening with sun, touch, and use—each mark telling a story, each shade shift uniquely yours. It’s a leather that lives with you, ages with you, and gets better every day.

Hand-cut and sewn in small batches, Blush brings an understated, timeless elegance to your everyday carry. Perfect for those who love simplicity, natural beauty, and the slow craft of leather that honors the past while being made for today.

Olive
Olive is a soft, understated green that brings a grounded, organic feel to the SouthLife collection. Crafted from vegetable-tanned leather, this shade starts with a mellow, earthy tone and gracefully deepens with age—gaining richness and patina the more it’s worn and loved.

Less bold than Ivy Green, Olive is all about quiet confidence. It’s versatile, natural, and effortlessly stylish—perfect for those who appreciate subtle beauty and timeless craftsmanship.

A little rugged, a little refined—and destined to age as gracefully as its owner.

Saddle
Rooted in tradition and rich with character, Saddle is a warm brown vegetable-tanned leather that evokes the timeless beauty of a well-loved pair of riding boots. With its smooth finish and subtle sheen, it strikes the perfect balance between rugged and refined.

Saddle develops a soft patina over time, aging gracefully with each wear. Whether it’s on a crossbody, tote, or wallet, this leather adds a touch of classic charm and quiet luxury to any piece.

It’s a go-to choice for those who love tradition, but live with style.

Cognac
Smooth, rich, and full of depth—Cognac is a deeper brown vegetable-tanned leather that brings instant warmth and sophistication to any piece. With a subtle sheen and a finish reminiscent of a fine aged spirit, this leather is equal parts classic and bold.

Cognac wears beautifully over time, softening just enough while developing a nuanced patina that’s uniquely yours. It’s the kind of leather that feels at home everywhere—whether dressed up or down, passed down or gifted forward.

A true staple for those who appreciate the finer things, without ever needing to say it out loud.

Leather Care: SouthLife chooses to use the highest quality leather that will 
stand the test of time. Protect your investment in small batch handmade leather
goods by caring for your SouthLife products. Although not necessary, we recommend conditioning your product every several months in order to clean your item, moisturize the leather, help preserve the product, and remove scratches from general ware. 

Will my cowhide shed: Our cowhide bags are a natural animal hide product that will change over time including the possibility of shedding. Around 1 out of every 100 SouthLife cowhide bags have shed with use over time. If your bag does indeed shed, there is nothing wrong with the hide and there is nothing that you have personally done to contribute to its shed. Leather in the state that we use is organic and will continue to change over time. All customers will have a personally unique relationship with their bag, with no bag looking the same as another after loving use. If you do have a bag that has shed past the point that you like, please reach out to us at 229-220-7686 or info@southlifesupplyco.com and we will be glad to go over our options with you. 

Warranty: SouthLife Supply Co. stands behind all of our products. If there is a 
defect in the product either from manufacturing or the materials, e.g. a broken rivet, then we will gladly send you a call tag and repair your product. Please reach out to us either at 229-220-7686 or info@southlifesupplyco.com

Returns and exchanges: Our products are hand-made to order so we have a NO return policy.  We do however allow for exchanges, with a receipt- or we will be glad to send you a gift card for later use as long as the original item is returned in new or like new condition. ALL custom or personalized items are final sale.  Please feel free to reach out to us at 229-220-7686 or info@southlifesupplyco.com to initiate your exchange.

How To Spend Loyalty Rewards
Ready to spend those reward points? Follow this step by step guide to using your hard-earned
SouthLife Loyalty Rewards.
1. If you have not already done so, complete your customer registration. You will select the
Reward icon at the bottom right of the screen.
2. Click “Join Now”.
3. Enter your information and select a password. Make sure to use the same email that
your Reward information has been sent to!** You’re now ready to apply your rewards!
4. Add your items to your cart.
5. When you are ready to complete your purchase, select the Rewards Icon at the bottom
of your screen.
6. Click “How to spend Points” . Your available rewards will appear and you will select
“Redeem” for the quantity you wish to use.
7. Select “Apply” to automatically load the discount to your account.
8. Complete the checkout process as usual.
*Please note that points cannot be combined with other discount offers. Maximum 5,000 points
can be used per order.*
Contact us with any questions. 229-220-7686